Frequently Asked Questions
Q1: What types of cars are available for rent at URide?
We offer sedans (Swift Dzire or equivalent), mid-range SUVs (Ertiga or equivalent), premium SUVs (Toyota Innova Crysta or equivalent), and premium luxury vehicles (BMW, Audi). We also arrange tempo travellers, coaches, and buses for group travel. All vehicles are 2023 model or newer with premium interiors and complimentary bottled water.
Q2: How much does cost?
Our 10-hour local package starts from ₹2,000 for a sedan (Dzire). Ertiga SUV is ₹2,500, and Innova Crysta is ₹3,500 for the same package. Airport/station transfer starts at ₹1,200 for a sedan. All rates include driver. Toll, parking, and driver night allowance (₹200 after 11 PM) are extra as actual.
Q3: Do you provide airport pickup and drop?
Yes, URide provides 24/7 airport transfer service at Netaji Subhas Chandra Bose International Airport (CCU). Our driver meets you at the arrival gate with a name placard. Transfer price: ₹1,200 (sedan), ₹1,650 (Ertiga), ₹2,250 (Innova Crysta). Toll and parking extra as actual.
Q4: Can I book a car for outstation trips?
Absolutely! We offer one-way and round-trip outstation car to Digha, Darjeeling, Shantiniketan, Mandarmani, Sundarbans, Puri, Siliguri, and many more destinations. Extra km charges: ₹20/km (sedan), ₹25/km (Ertiga), ₹35/km (Crysta). Contact us for route-specific packages.
Q5: Are your drivers verified and trained?
Yes. All URide drivers are police-verified, professionally trained, and local. They are knowledgeable about city routes and trained in courteous, safe driving.
Q6: Do you provide wedding car?
Yes! We offer luxury wedding car with BMW, Audi, and Innova Crysta. Decorated vehicles are available. Contact 9836268745 for wedding packages.
Q7: What areas do you serve?
URide serves all areas including Salt Lake, New Town, Rajarhat, Park Street, Ballygunge, Jadavpur, Garia, Tollygunge, Behala, Howrah, Dum Dum, and surrounding regions. We also provide outstation services across West Bengal.
Q8: Is there a cancellation policy?
Yes. Cancel up to 2 hours before your booking with no charges. For last-minute changes, call 9147730173 and we will do our best to accommodate your request.
Q9: What is driver night allowance (bhatta)?
A driver night allowance of ₹200 applies for trips extending beyond 11 PM. This is a standard industry practice and is communicated upfront at the time of booking.
Q10: Are there any hidden charges?
No. URide believes in 100% transparent billing. Driver charges are included in the quoted rate. Toll, parking, and driver night allowance are the only extras and are always communicated upfront before booking. No surprise fees, ever.
Book a Car in Kolkata
Need a cab service, chauffeur-driven car, airport taxi or outstation cab in Kolkata? Contact URide Car Rental and choose the vehicle and package that suits your journey.
Call or WhatsApp today to check availability and book your ride.